Enterprise Service Desk Specialist Mid (Government)
AT&T - NEW ORLEANS, Louisiana
High school Diploma or General Equivalency Diploma (GED)Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services.. 1 year experience in Information Technology required including at least 1 year of customer service experience in IT. Certified in accordance with DOD 8570.01-M Information Assurance Technician II.
IAT 1: A Network SSCP
Must be a US Citizen and possess a clearance
Posted: 30+ days ago
About AT&T
At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more
