Position Summary:
Currently, we are seeking a Facilities Coordinator to join our IFMOD team in Brecksville, Ohio.
Position Summary:
Perform routine clerical and administrative functions while acting as the management office “ambassador”. Realize that JLL’s image is reflected through professional reception procedures and quality customer service.
Essential Functions:
Greets guests and visitors to the management office and effectively deals with their concerns by exhibiting a professional, mature, courteous, gracious and efficient manner.
Answers telephone within 2 to 3 rings; directs calls as appropriate, announcing name and company to the person called upon; takes message, recording name, time of call, nature of business, and person called upon, when necessary and/or directs caller to voice mail. Obtains caller's name and arranges for appointment with person called upon, if appropriate.
Check tenant service voicemail box to receive incoming messages.
Enters tenant work requests into a work order system accurately and dispatches the work request (light bulbs, plumbing, heating or air conditioning concerns, janitorial complaints, etc.). Requests assistance from AFM or Operations Manager with more complicated tenant concerns. Utilizes the radio in a pleasant, professional manner when contacting team members.
Assists AFM with accounting including accounts payable, payroll and monthly reporting.
Monitors activities of team members and is aware of schedules and appointments. Assists with scheduling meetings or travel arrangements.
Assists with conference room scheduling and entering setup work requests.
Opens, date stamps and distributes incoming mail; collects and prepares outgoing mail; maintains confidentiality of items marked as such.
Facilitates establishment of constructive relationships between tenants and management office, and among tenants.
Assists client with office moves.
Types memos, correspondence, reports, and other documents and develops spreadsheets, as needed by the Chief Engineers.
Performs filing.
Controls and maintains a well-stocked office supply; makes special orders of supplies, as needed.
Updates employee telephone lists, tenant directory and emergency contact list and distributes to team members.
Contacts repair services for office equipment when necessary or requested.
Checks, proofreads and edits documents for grammar, spelling, punctuation and format.
Assists with logistics of company picnics and holiday parties.
Monitors status of kitchen supplies.
Required Knowledge, Skills and Abilities (KSA)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to type at least 40 wpm with 90% accuracy. Capability of developing proficient knowledge of Microsoft Word and Excel. Ability to work, on occasion, flexible hours which may exceed 8 hours in a day, 5 days in a week or 40 hours in a week.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Supervisory Responsibilities:
• No supervisory responsibilities.
Working Environment:
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate.
Minimum Required Education:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 42718BR.
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