Facilities Coordinator
JLL - Glen Allen, VA
Position Summary:
OVERVIEW
JLL is seeking a Facilities Coordinator in Glen Allen, VA. The Facilities Coordinator will directly support the Regional Facility Manager with on-going facility and team related responsibilities.
ESSENTIAL FUNCTIONS
- Assist with budgetary requests, analysis and reporting.
- Act as a liaison to Jones Lang LaSalle finance team and other account team members.
- Assist with researching, analyzing and reporting budget variances.
- Work with team members to identify and respond to any financial or budgeting related issues.
- Helps support facility specific cost savings targets to contribute to the account achieving significant savings.
- Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits.
- Assist Regional Facility Manager with tactical planning for the regional facilities team’s goals and objectives
- Provides support for guests, visitors and employees at client locations
- Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
- Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
- Coordinates special events in support of client or Jones Lang LaSalle
- Provides support for meetings and conference room reservations, as needed and directed
- Assists with the coordination and scheduling of maintenance activities
- Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
- Provides facility specific assistance to the project management team as needed or requested
- Acts as an interface with client, visitors and guests.
- Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
- Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
- Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
- Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
- Ensures appropriate follow up with customers.
- Seeks to continuously improve processes, systems and overall client satisfaction.
- Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed.
EDUCATION AND EXPERIENCE
- High school education or undergraduate degree preferred.
- 2+ years’ experience with Facility or Property Management
KNOWLEDGE, SKILLS, AND ABILITIES
- Required Knowledge, Skills and Abilities
- Superior customer service skills and orientation.
- Ability to maintain professionalism at all times under stressful situations.
- Ability to plan and manage work under time constraints.
- Ability to multitask and work without direct supervision.
- Proficient in MS Office, and possess strong written, verbal and people skills
- Strong organizational skills and collaborative style
- Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at http://www.us.jll.com/united-states/en-us/pages/careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 42211BR
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Posted: 30+ days ago
