40-Sales Manager (Evergreen)

Rent a Center - BIRMINGHAM, ALABAMA

Rent-A-Center provides opportunity for millions.

For our customers:  it's the opportunity to enjoy affordable brand-name furniture, electronics, appliances and home computers. Our customers depend on us to help them create a better life for themselves and their families, regardless of whether they fit a particular credit profile.

 

For our coworkers:  it's the opportunity to train, develop and advance with the leading company in the rent-to-own industry , all while fostering strong relationships with our customers, whom we serve.

AcceptanceNOW, a rapidly-expanding division of Rent-A-Center, is seeking friendly and motivated individuals to join our team of over 19,000 coworkers. AcceptanceNOW operates within nationally recognized furniture, electronics and appliance retailers to provide credit-constrained customers the opportunity to acquire ownership of merchandise through the rent-to-own option.

As an AcceptanceNOW Sales Manager, you will:

Implement strategic sales programs through the leadership and development of a small sales team.

Responsibilities:

• Provide front-line supervision to store coworkers including recruiting, hiring, training, and development
• Create weekly store coworker schedules to ensure appropriate coverage
• Communicate performance goals and objectives to store coworkers
• Collaborate with partnership store coworkers and management to introduce referred customers to the AcceptanceNOW program
• Provide premier customer service  both in-person and over the phone
• Educate customers and partner store coworkers on the lease purchase agreement, additional benefits, payment options and delivery process
• Develop, manage and execute plans to increase sales and conversion percentage, including prospecting for new business by telemarketing and distributing print materials
• Utilize all company provided documents to track leads, orders and new accounts
• Ensure execution of customer service programs and benefits options
• Ensure all customer files are properly maintained and updated, including contact information, sales activities and inquiries, account management activities and correspondence
• Build and maintain positive working relationships with partnership store personnel and management, including daily and weekly communication
• Manage store performance by reviewing and analyzing various reports, and making appropriate adjustments as needed
• Ensure bank deposits are completed according to policy

 

• Must be able to work a full time retail schedule with 2 days off per week which requires flexible availability to include days, evenings, weekends and most holidays (up to 40 hours per week)

• High School Diploma or equivalent required

• At least one year of prior supervisory experience or other related experience required

• At least 2 years of prior sales or customer service experience required; retail furniture/appliance/electronic sales experience a plus

• Valid driver license

• Friendly with exceptional communication skills

• Proficient organizational and time management skills, including the ability to multi-task

• Computer literacy/proficiency in a windows operation system

#RACA

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Posted: 30+ days ago

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