Assistant Facilities Manager

JLL - Sergeant Bluff, IA

Position Summary:

SUMMARY:

The Assistant Facilities Manager manages the operations and maintenance of all facilities operations with in a building or multiple buildings within a region.

Leads facilities staff to deliver expected service levels to the client within the prescribed budget. Manages the work assignments for building technicians, vendors, and contractors. Completes all facilities related reports accurately and on time following the client’s policies for record keeping.

ESSENTIAL FUNCTIONS:

• Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
• Support the Regional Facilities Manager in the implementation of short and long-term projects.
• Recommend capital improvements and prepares operating budget reports.
• Prepares monthly operating budget & forecasts and completes monthly variance report.
• Ensures all on site work has an approved client Purchase Order in place before any work begins. Ensures all requisition (i.e., Purchase Orders) and invoices are correlated and payment processes are completed within specified time.
• Follows the annual IPMP performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position. The FM / AFM will maintain their own monthly stats to support their self-assessments in the IPMP program.
• Oversee the appropriate monthly / quarterly / semi-annual / annual reporting as agreed with the client.
• Ensure compliance with JLL and Client minimum audit standards.
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Coordinate the negotiations of new and existing contracts along with completing necessary vendor set up forms and reviewing Certificate of Insurance for compliance.
• Manage contractors when on site ensuring each contractor is following all client and JLL polices and ensuring the delivery of the service is completed correctly.
• Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regards to delivery of service, safety and compliance are followed.
• Actively involved in preparing, understanding and managing the site’s LDRPS program. Along with ensuring the site leader has been informed of the annual EED program.
• Effectively manages the JLL – computerized maintenance management system (CMMS) service ticket program by completing all assigned tickets from customers and the preventative maintenance program within the Service Level Agreement parameters.
• When required completes all necessary SMS (Service Management Suite) change control tickets with in the set time frame required for approvals prior to starting any work that requires an SMS ticket as outlined by the client.
• When required completes all SAR (Situation Analysis Reports) within the specified time frames as directed by the Critical Systems Manager.
• Maintains and follows the Client’s Security program and policies which includes all site audit reports.
• Manages all critical systems and completes all required reports within the facility operations areas of responsibility.
• Ensures all supply orders are placed in a timely manner; comply with all sourcing directives.

FM / AFM | MULTIPLE SITES:

• Coach and develop direct report employees to reach full potential, dealing directly and quickly with performance issues and positioning employees for success within the firm.  Meet regularly with employees 1:1 and in team meetings.  Ensure that individual development plans are in place for all subordinates and report bi-annual progress on these plans.
• Oversee all of the above essential functions at your direct report’s location.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Good working knowledge and understanding of Microsoft Office Suite software (Word, Excel, PowerPoint, Access and Outlook).
• Strong organizational and management skills.
• Strong interpersonal and supervisory skills.
• Knowledge of real estate, telecommunications, furniture, accounting and building systems.
• Excellent verbal and written communication skills.
• Computer proficiency.

SUPERVISORY:

• Manage the facility operation (or operations if multiple sites), through both direct employees and third-party service providers, to ensure that all KPI and SLA are met or exceeded.

WORKING ENVIRONMENT:

• In general FMs / AFMs will work in Client’s contact center environment, which involves day-to-day interaction with the client’s employees, as well as day-to-day supervision of the delivery of service from the JLL managed services at a facility.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent work experience in Facilities Management with an emphasis on management / technical work experience.

Start a lasting career with JLL today!

Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay.  We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online.  All resumes MUST BE submitted via our web site. Please reference Job 43235BR.

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Posted: 30+ days ago

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