Facilities Coordinator

JLL - Chesterfield, VA

Position Summary:

JLL is seeking a Facilities Coordinator - Critical Environment for Chesterfield, VA. The Facilities Coordinator - Critical Environment will directly support the Regional Facility Manager with on-going facility and team related responsibilities.
 
Essential Duties and Responsibilities:

• Assist with budgetary requests, analysis and reporting.
• Act as a liaison to Jones Lang LaSalle finance team and other account team members.
• Assist with researching, analyzing and reporting budget variances.
• Work with team members to identify and respond to any financial or budgeting related issues.
• Helps support facility specific cost savings targets to contribute to the account achieving significant savings.
• Supports requests associated with Jones Lang LaSalle Management, Operations and Financial audits.
• Assist Regional Facility Manager with tactical planning for the regional facilities team’s goals and objectives
• Provides support for guests, visitors and employees at client locations
• Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
• Resolves problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
• Coordinates special events in support of client or Jones Lang LaSalle
• Provides support for meetings and conference room reservations, as needed and directed
• Assists with the coordination and scheduling of maintenance activities
• Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
• Provides facility specific assistance to the project management team as needed or requested
• Acts as an interface with client, visitors and guests.
• Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
• Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
• Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
• Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
• Ensures appropriate follow up with customers.
• Seeks to continuously improve processes, systems and overall client satisfaction.
• Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed. 

Required Knowledge, Skills and Abilities:

• 2+ years’ experience with Facility or Property management
• Superior customer service skills and orientation.
• Ability to maintain professionalism at all times under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work without direct supervision.
• Proficient in MS Office, and possess strong written, verbal and people skills
• Strong organizational skills and collaborative style
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports 

Education: 

• High school education or G.E.D. equivalent is required.
• An undergraduate degree in a related field or concentration is preferred.

Start a lasting career with JLL today!

Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay.  We offer a competitive salary and benefits package.  To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online.  All resumes MUST BE submitted via our website.  Please reference Job 43943BR.

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Posted: 30+ days ago

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