**Retail Skin Care Sales - Counter Manager SK-II** Full Time\\: Honolulu, HI, Macy’s Ala Moana Center
Macy's Inc. - Honolulu, Hawaii
Job Overview:
We are currently seeking dynamic, self-motivated individuals who have a passion for Skin Care to lead a team in one of Macy's most vibrant and exciting departments. As a Retail Skin Care Counter Manager at Macy's, you will supervise the complete operation of one of our Skin Care lines, ensuring a high level of productivity and enabling the counter to meet or exceed sales and credit expectations.
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Essential Functions:
- Achieve personal sales and credit goals by building customer relationships and loyalty through personal interaction, initiation of service consultations, and maintenance of a client file
- Recruit, train, coach, motivate, and develop new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
- Develop and implement business-driving events to achieve department goals, as well as ensure the flawless execution of corporate events
- Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff
- Monitor associate productivity levels and provide coaching and feedback
- Communicate regularly regarding stock needs, customer preferences, and special events
- Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities
- Participate in physical inventory process
- Be in compliance with all hygiene standards and maintain a safe and hazard-free work area
- Perform other duties as needed
Skills Summary:
- Previous retail selling experience, preferably in Cosmetics
- Previous supervisory experience is preferred
- Superior organizational and time management skills
- Ability to effectively communicate with and present information to customers, merchants, peers, and all levels of management
- Goal-driven, with an ability to multi-task in a fast-paced environment
- Ability to lead by example, build relationships, and influence others
- Available to work a flexible retail schedule, which may include mornings, evenings, weekends, and extended hours
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
