Lead, MAC Team
JLL - Beaverton, OR
Position Summary:
GOALS
- Lead a team that successfully plans and manages large move management projects.
- Ensure client satisfaction throughout the move management process.
- Ensure all move management activities are performed in a manner consistent with documented processes.
- Adherence to move management schedules and budgets.
- Ensure data accuracy within move management and CAFM systems.
- Ensure compliance with all key performance indicators.
- Provide superior employee management.
- Meet assigned financial targets.
ESSENTIAL FUNCTIONS
OVERVIEW
- Manage all MAC (Move, Add, Change) activities on account. These moves will include people/box, furniture, IT and telecom responsibilities.
- Proactively manage project-related issues on account.
- Ensure best practices and policies are being followed.
- Receive and process client move requests.
- Provide a single point of contact for all move management activities.
- Participates in planning meetings hosted by the client, Strategic Space Planning and other key stakeholders.
- Establish move related goals and objectives, making changes where necessary to ensure desired results.
- Demonstrate a proactive focus on meeting client and account requirements in a timely and cost effective manner.
- Incorporation of “best practices” into move projects.
- Initiate and manage meetings to review move schedules with move vendors and key stakeholders.
- Identify and address areas of concern regarding potential liabilities and risk.
- Procure and manage move labor.
- Manage supporting suppliers (technology, telephone, furniture, etc.).
- Evaluate vendors to ensure compliance with the standards of performance.
MANAGEMENT
- Manage move management staff.
- Provide career guidance and development for employees.
- Ensure client satisfaction throughout the move management process.
- Ensure all move management activities are performed in a manner consistent with documented processes.
EDUCATION AND EXPERIENCE
- Previous experience effectively supervising, training, mentoring and evaluating several move coordinators at various levels within the organization/team.
- Has successfully managed large moves and/or move teams.
- Background in project management, construction management, architecture or project strategy planning is desirable.
KNOWLEDGE, SKILLS, AND ABILITIES
- Organizational skills with the ability to identify and manage priorities.
- Excellent written and verbal communication skills.
- Detail-oriented
- Strong working knowledge of architectural drawings and furniture and space planning concepts.
- Highly organized with strong analytical skills.
- Highly organized with strong analytical skills.
- Capacity to deal with ambiguity and address complex problems.
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at http://www.us.jll.com/united-states/en-us/pages/careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 44507BR
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Posted: 30+ days ago
