Data Center Warehouse Coordinator

JLL - Chesterfield, VA

Position Summary:

Overview 
JLL is seeking a Data Center Warehouse Coordinator in Chesterfield, VA. The Data Center Warehouse Coordinator will directly support the Facility Manager with on-going warehouse, facility and team related responsibilities.
 
Essential Functions

• Timely and organized management, communication, coordination and reporting of all work orders, assets, shipments, deliveries and other warehouse related functions.
• Manage and complete all Gate Code Requests with-in 8 hours.  Measured from time the request received to the time issued to requestor.
• Manage and complete all Asset Location Requests with-in 48 hours.  Measured from time the request received to the time issued to requestor.
• Manage and complete all Shipping Requests with-in 48 hours.  Measured from time request and items received to the time tracking number issued to the requestor.
• Manage and complete all Raised Floor Audits with-in 4 weeks.
• Keep accurate and complete records of IT equipment inventory using identified software.
• Supports requests associated with operating budget analysis and reporting. 
• Ability to receive IT Assets and request record creation in CMDB, per procedure.
• Detail oriented and capable of tracking those details through multiple systems.
• Assist with researching, analyzing and reporting budget variances.
• Helps support facility specific cost savings targets to contribute to the account achieving significant savings.
• Assist Facility Manager with tactical planning for the regional Warehouse team’s goals and objectives.
• Provides support for guests, visitors and employees at client locations.
• Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers.
• Supports requests associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.
• Coordinates special events in support of client or Jones Lang LaSalle
• Provides support for meetings and conference room reservations, as needed and directed
• Assists management and staff with operational reporting, budgeting, financial systems, purchasing as necessary.
• Acts as an interface with client, visitors and guests.
• Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
• Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.
• Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery.
• Reads and understands the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
• Ensures appropriate timely and professional follow up with customers.
• Seeks to continuously improve processes, systems and overall client satisfaction.
• Provides direction/information to vendors, Warehouse staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption, as needed.

 
Education and experience  

• High school education or undergraduate degree preferred.
• 2+ years’ experience with Facility or Warehouse management
• Experience with HP Asset Manager, HP Service Manager, or other Inventory Management software.

 
Knowledge, Skills, and abilities

• Superior customer service skills and orientation.
• Strong analytical skills.
• Ability to maintain professionalism at all times under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work without direct supervision.
• Proficient in MS Office, and possess strong written, verbal and people skills
• Pallet jack experience required. Must be able to lift 50lbs. 
• Strong organizational skills and collaborative style
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports

 Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay.  We offer a competitive salary and benefits package. To be considered, please visit our Web site at http://www.us.jll.com/united-states/en-us/pages/careers.aspx to apply online.   All resumes MUST BE submitted via our web site. Please reference Job  45767BR
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Posted: 30+ days ago

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