Receptionist
JLL - Charlotte, NC
Position Summary:
The Receptionist provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
JOB RESPONSIBILITIES:
Front Desk Duties
Greet/ host/ provide support for guests, visitors and employees
Answers all telephone in-coming calls and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
Point of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Update phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
Maintain organizational charts and seating plans for the Charlotte Market
Coordinate breakfasts/lunches for meetings as needed
General Office Duties
Housekeeping Duties (i.e.: pick up and display newspapers, load/unload dishwasher, coffee machine maintenance, etc.)
Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
Order, maintain and organize all kitchen and office supplies
Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms.
Assists with the coordination and scheduling of office/building maintenance activities
Break room organization to the housekeeping duties
Partner with HR and Operations to support recruiting and on-boarding of new talent to the office
Assist with management office moves, additions or changes
Serve as point of contact for coordination for the management of JLL office infrastructure including: technology, facilities, telecommunications, emergency preparedness and business continuity planning. Maintain up-to-date technology policies.
Communicate to management operational issues needing attention and provide recommendations for resolution
Attend departmental meetings as needed
Serve as contact person and on-site coordinator for JLL events as needed
Assist with miscellaneous office management and administrative task as needed
Any and all other duties and tasks assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Education / Training
High school diploma; some college preferred
Years of Relevant Experience
One to two years in an office environment; Three years in an administrative/facilities role, supporting multiple people, preferably in commercial real estate.
Skills and Knowledge
Excellent customer service and relationship building skills.
Strong organizational, interpersonal and communication skills.
Working knowledge of Microsoft Office Suite (Word, Excel, Power Point and Outlook), Mapping and database software.
Working knowledge of audio visual equipment located in the conference rooms.
Physical Work Requirements and Work Conditions
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Posted: 30+ days ago
