OFFICE SERVICES CLERK

NEXCOM Enterprise - Virginia Beach, Virginia

Job Summary:

Performs a variety of clerical duties involving processing equipment requests, maintaining purchase orders and special order records, controlling government publication forms and subscriptions, resolving vendor complaints and reviewing invoices.

 

Duties and Responsibilities:

Works under the close supervision of a designated supervisor who provides specific guidance and instructions. Work is reviewed in process and upon completion for adherence to procedures and effectiveness of operations. Supervisor is available for advice and guidance at all times.

 

- Receives requests for supplies and new or replacement equipment, conducts research to determine if repairable. Uses judgement to determine if replacement or substitution of inoperative equipment is appropriate. Makes recommendations to supervisor and prepares requests for equipment. Forwards to appropriate department for processing following established procedures.

 

- Receives copies of POs (Purchase Orders) and BPAs (Blanket Purchase Agreements) from contracts for special order requirements on merchandise ordered. Maintains open file until goods are received.

 

- Receives special order requests with copy of PO and RGR (Report of Goods Received). Processes to ensure merchandise ordered has been received and properly signed for.

 

- Receives telephone calls and memos requesting the procurement of items. Prepares order request, receives and verifies items ordered by following established procedures and forwards for procurement processing.

 

- Receives complaints concerning repairs, replacement of office machines, air conditioning, heating and lighting, etc. Determines priority and ensures that appropriate contractor is contacted to accomplish repairs and ajustments in a timely fashion.

 

- Contacts appropriate commercial service vendors to accomplish repairs to NEXCOM office machines following established procedures. Follows up on overdue service as necessary.

 

- Provides daily customer service and general support to meet NEXCOM needs.

 

- Receives POs for BPAs and contacts vendors for best price and shipping time following established procedures. Orders supplies, and maintains BPA in open file until shipment of goods are received. Forwards to appropriate department for payment.

 

- Initiates and receives telephone calls to and from commercial vendors concerning discrepancies on invoice charges or non-receipt of merchandise. Receives invoices for completed equipment repair work and processes for payment.

 

- Assigns fixed asset numbers to all equipment and minor property following established procedures. Inputs data to the computerized property master file and maintains same. Participates in annual inventory of NEXCOM assets and minor property.

 

- Receives requests for internal moves and coordinates with requesting office. Prepares required paperwork follows-up to verify completion.

 

- Assist with the space management, including cubicle assembly/disassembly for relocations, new associates, reorganizations and any other moves in NEXCOM HQ facilities. Ensures contracts are in place to support this responsibility.

 

- Ensure required furniture is available, either from existing stock or ordered.

 

- Provides daily customer service and general support to meet NEXCOM needs.

 

Performs other related duties as assigned.

 

Valid Drivers License required

GENERAL EXPERIENCE:

Six (6) months of responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.

 

OR

 

SUBSTITUTION OF EDUCATION FOR EXPERIENCE:

Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate (GED). Candidates must also possess a valid vehicle operator license.

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Posted: 30+ days ago

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