Macy\'s The Mall At Rockingham Park, Salem, NH\\: Assistant Asset Protection / Loss Prevention Supervisor
Macy's Inc. - Salem, New Hampshire
Overview:
As an Assistant Loss Prevention Supervisor, you will support My Macy's and assist the Loss Prevention Manager to ensure that our store operates efficiently and achieves our shortage goals. Your scope of responsibility will include protecting Company assets, managing Loss Prevention payroll expense, supervising Loss Prevention team and directing shortage initiatives, investigations and surveillances.
Essential Functions:
Sales
- Implement, monitor, and manage store shortage prevention and awareness programs
- Analyze shortage results and partner with Loss Prevention Manager to formulate and implement effective preventative action plans
- Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary
- Assist Loss Prevention Manager with managing payroll expense
- Validate new programs and procedures to reduce shortage
- Actively participate in internal and external theft investigations through use of systems and surveillance
- Establish high level of shortage awareness and effectiveness determined by audit results; work with Loss Prevention Manager to ensure that all policies and procedures are thoroughly understood by team
Customer
- Role model exemplary service, lead Loss Prevention team to provide an outstanding shopping experience
- Clearly communicate store and Company objectives to ensure both Store Executives and Associates are informed and knowledgeable
- Develop a positive partnership with all Executives and Associates to make shortage awareness a priority
- Maintain safety awareness and a safe shopping and work environment for customers and associates
- Assist Loss Prevention Manager with conducting audits; follow through on corrective action opportunities
People
- Assist Loss Prevention Manager with the recruitment and selection of qualified Loss Prevention Associates
- Work with Loss Prevention Manager to train, motivate and develop Loss Prevention team to reach their fullest potential and to maximize business opportunities
- Partner with Loss Prevention Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company
- Advise and Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans
- Make recommendations to Loss Prevention Manager on Associate promotion, advancement, talent development and termination
Qualifications:
- A minimum of 1-3 years of leadership/supervisory position in Loss Prevention
- Strong leadership profile and excellent negotiation skills
- Ability to effectively plan and execute strategies
- Effective prioritizing and time management skills
- Ability to build partnerships and direct teams
- Excellent written and verbal communication skills
- Commitment to exemplifying the highest integrity and professional business standards
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
