Network Controller/Operator Intermediate (Government)

AT&T - HONOLULU, Hawaii

 Supports the Defense Information Systems Agency (DISA) Gateway Service Desk (GSD), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.

Personnel shall provide subject matter expertise to an extremely complex IP-Based SATCOM network. Perform network configurations, system monitoring, remote terminal activation, customer problem tracking, and network problem resolution in all aspects of networking integral to our client's Baseband, IF, and RF Communications. Create modem configuration files, switch and router configuration files, and voice equipment configurations. The contractor shall be responsible for remotely accessing and de-accessing users into the IP/SATCOM networks and assisting users with troubleshooting SATCOM and IP network problems. Personnel shall also be responsible for build-outs and maintenance of the IP infrastructure, using iDirect, Viasat and Advantech technology and be familiar with a number of network application tools such as VX Builder, VX Watch, Cisco Call Manager (CCM), Linkway NMS, iDirect NMS and Tivoli NetCool.

Desired Skills and Experience:

•  Skilled in Satellite Communications (SATCOM), earth station equipment, and associated terrestrial systems.
• Experienced in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR) through SATCOM Gateways.
• Utilization of SAA/GAAs as source documentation for network configuration.
• Advanced IP/Networking experience including routers and switches, subnets, routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicasting.
•  Advanced knowledge of voice over Internet Protocol (VoIP) gateways, call managers, performance enhancing proxies (PEP), and telephony systems.
• Knowledge of implementing hybrid networks---terrestrial, satellite and fiber.
• Ability to manage IP over SATCOM networks using iDirect, Linkway, or equivalent FM-TDMA hubs.
• Knowledge of RF theory, characteristics, advantages, and disadvantages associated with the myriad SATCOM bands (L, C, X, Ku, and Ka).
• Familiarity with the operation and maintenance of tactical and strategic MILSATCOM terminals.
• Familiarity with the operation and maintenance of MILSATCOM earth terminal equipment (up/down converters, modems, high power amplifiers).
• Familiarity with the operation and maintenance of MILSATCOM baseband equipment (EBEM, Promina, MIDAS, Convergence routers, IA Tools.).
• Familiarity with the operation of MILSATCOM encryption devices (KG-250, KG-250x, KIV-7HS, KIV-7M, KG-94, KG-175).
• Knowledge of information technology and knowledge and experience with commercial and tactical military satellite technology architectures, standards, systems, hardware and software.
• Knowledge and experience in provisioning and service of IP-based satellite and terrestrial data and video for full-time and occasional use networks.
• Familiarity with the seven layers of the OSI Model, IPv6, and interest and skill in adapting emerging platforms and new technologies.
• Familiarity with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations.

Current Security CE certification This position requires a minimum of seven year’s experience with five year’s experience in telecommunications network management, operations, installation or development.. General experience includes increasing technical responsibilities in network management.

Required Clearance: Secret w/SSBI (minimum)



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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Posted: 30+ days ago

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