Sales Coordinator
US Foods Inc. - Bridgeport, NJ
Contact customers for orders, add-ons, etc., and process the orders
through internal order entry systems.
Phone customers to highlight on-going promotions and opportunities to
up-sell/cross-sell to distribute slow moving items, close-out items and special
buy items.
Work closely with a minimum of 10 Territory Managers to actively support
their customers and drive sales performance through regular, scheduled contact
and suggestive, persuasive selling.
Respond to customer and Territory Manager questions and requests (e.g.,
price information) in a timely manner, typically by phone, email, text or other
necessary means either by determining answer on own or escalating to
appropriate division or regional resources (Operations, Category Management,
Finance, Replenishment, etc.) or external vendors, as required.
Leverage proprietary U. S. Foodservice systems and tools to quickly and
accurately answer queries and drive to insight.
Obtain quotes from the Equipment and Supplies Department for the
Territory Manager and/or customer in order to enthusiastically promote
equipment sales.
Utilize sample policy to obtain samples for customers and/or Territory
Managers.
Attend department sales meetings, product trainings and cuttings to develop
and grow product and vendor knowledge.
Provide administrative support to Territory Managers and Division Sales Managers
to process credits, special orders, drop-ships, re-routing delivery days, will
calls, etc.
Respond to price information queries, ensuring accuracy and timeliness.
Provide vacation/back-up coverage to Territory Managers and weekend
coverage for all inbound Sales Coordinator calls.
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
Education/Training: High School
diploma or equivalent work experience required; College degree preferred.
Related
Experience:
At least three (3) years of previous customer service experience required. Food service /
distribution experience
preferred. Previous sales experience preferred, but not required.
Knowledge/Skills/Abilities: Strong
computer skills / aptitudes in applications including, but not limited to,
Microsoft Excel, Word, and Outlook; strong verbal communication and
interpersonal skills and solid problem resolution ability required. Candidate must
have a solid customer service orientation, with ability to professionally and
effectively influence/persuade customers to purchase products. Must also be able to process multiple issues
simultaneously, driving them to successful resolution.
Posted: 30+ days ago
