Works to assist in the operations and maintenance of all facilities operations with in a building or multiple buildings within a region.
Provides electrical and mechanical support for the assigned buildings. This role has wide ranging responsibilities including low/medium voltage power, HVAC system and controls, mechanical system troubleshooting, preventive maintenance, emergency response, general maintenance, carpentry, plumbing system and vendor management.
Primary responsibilities will include electrical/mechanical support for power systems, boilers, chillers and controls, lighting systems and controls, EMS, BMS and other facility subsystems and support tools.
Delivers the on time and accurate completion of work assignments via the JLL-360 Service Ticket program. This covers both customer and preventative maintenance service tickets.
Completes all facilities related reports accurately and on time following the client’s policies for record keeping.
Essential Functions:
Maintain a positive and supportive relationship with the facility manager, site leader and key client contacts to insure customer needs are understood and met. Work closely with the facility manager and customers to ensure service delivery meets or exceeds expectations.
Support the Regional Facilities Manager in the implementation of short and long-term projects that apply to the MT position
This position performs general maintenance on all facets of facility equipment and infrastructure.
Maintains regular and consistent attendance and punctuality.
Maintains service documentation.
Performs all facility equipment repairs within the scope of experience the MT has.
Maintains and secures all tools, parts, equipment and supplies in clean and safe condition.
Acts as a resource for all partners in equipment and service maintenance.
Candidate must be willing to work in a multi-skilled team environment.
Flexibility to flow with the work will be required to accomplish all daily operations and maintenance tasks.
Recommends capital improvements to the Facility Manager
Checks with the Facility Manager to ensure all on site work has an approved client Purchase Order in place before any work begins.
Follows the annual IPMP performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position
Ensure compliance with JLL minimum EHS standards
Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management
Coordinates with contractors when on site ensuring each contractor is following all client and JLL polices and ensuring the delivery of the service is completed correctly
Effectively participates in the JLL – 360 Facility & One View Service Center service ticket program by completing all assigned tickets from customers and the preventative maintenance program within the Service Level Agreement parameters.
When required assists with SMS (Service Management Suite) tickets with in the set time frame required for approvals. Understands that no work is to progress unless an approved SMS ticket is in place.
Required Knowledge, Skills and Abilities
Must have good communication skills, both verbal and written.
Strong organizational skills
Experience in the trades of electrical, plumbing, carpentry and building systems
Good general computer skills with knowledge in email, Internet, Microsoft Word and Excel
Person must be a self-motivated individual who can work independently or in a team environment.
Must have the ability to lift 50 lbs
Must have a valid driver license
May be required to work overtime to meet deadlines
Working Environment:
In general the Maintenance Technician will work in Client’s call center environment which involves day to day interaction with the client’s employees; as well as day to day communication with the Facility Manager for the delivery of services to the JLL client at a facility.
Minimum Required Education:
2 years field experience and trade school training OR 5 years total field experience