**Retail Sales, Impulse Stylist Lead** Full Time\\: Nashville, TN, Macy’s Green Hills
Macy's Inc. - Nashville, Tennessee
Overview:
The Lead Impulse Stylist is a product and style expert who understands how to build a business through clienteling, communicating fashion trends, offering style advice and training other Impulse associates to do the same. The Stylist delivers memorable service and always makes the customer feel better for having visited Macy’s.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.
Essential Functions:
- Drive sales by consistently demonstrating exceptional MAGIC Selling and PACT coaching behaviors
- Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice
- Partner with Sales Manager to maximize vendor community trainings to drive product knowledge and educate peers,
- Serve as a Role Model/Mentor to new hires
- Proficient in POS systems, including Search and Send and My Client
- Partner with Sales Manager to identify business driving opportunities to drive top line sales
- Drive Presell events in partnership with Sales Manager and Associates, aware of promotional events
- Track results and provide feedback and instruction on how to build My Client sales
- Leverage My Macy’s localization, by communicating Best Sellers and Key items to Sales Manager, and District Merchant
- Develop My Client in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
- Maintain back stock to support selling floor fill in, and stock management.
- Fitting Room supervision on key selling days, communicate and lead effort to maintain fitting room standards and go-back process
- Ensure shortage prevention initiatives are executed
- Regular, dependable attendance and punctuality
QUALIFICATIONS:
Education/Experience: High School degree or equivalent. Minimum 1 year
previous lead/supervisory position in a service and sales
driven environment.
Communication Skills: Ability to effectively communicate and present information
to customers, peers and all levels of management.
Technical Skills: Understanding of mobile technology and emerging trends
in shopping behaviors.
Reasoning Ability: Self-starter, able to work independently and as part of a
team and must have good time management skills.
Demonstratesa customer-first mentality, ability to convert a
customer into a client.
Physical Demands: This position requires constant moving and standing. Must
be able to stand for at least two consecutive hours. Must be
able to lift at least 30 lbs. May occasionally be required to
stoop, kneel, crouch, and climb ladders. May have to reach
above eye level.
Other skills: Ability to follow through on projects in a timely manner.
Should possess a keen sense of fashion trends
Work Hours: Flexible with scheduling and available to work retail hours,
which may include day, evening, weekends, and/or holidays.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
