Goodyear, AZ - Macy\'s Logistics\\: Vice President of Operations

Macy's Inc. - Goodyear, Arizona

• Provide leadership to achieve company profit objectives and customer service goals by optimizing fulfillment operations' productivity/throughput levels, work scheduling and processing.
• Responsible for ensuring departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
• Identify, develop, and implement short and long term strategies, which enhance profitability, productivity and efficiency for each operations function.
• Manage and develop the team toward individual growth and performance excellence and conduct performance reviews.
• Continually analyze work processes to identify optimization opportunities and implement process improvements.
• Develop metrics and maintain procedures to ensure customer service satisfaction levels are attained while, fostering a work culture that is successful and committed to superior customer service.
• Facilitate budget preparation and execution with entire operation to ensure control resources utilization.
• Review analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
• Plan, execute and manage the annual physical inventories with finance department, to reconcile the physical counts for posting inventory and documenting final results.
• Maintain a high level of inventory accuracy and shortage control through enforcement of proper procedures and company policies.
• Ensure consistent, thorough and timely communication to subordinates, peers and senior management.
• Provide a safe work environment for staff; develops and enforces safe/smart work practices and ensure compliance with AOSE and safety program.

• Bachelor's degree in Distribution, Supply Chain, Logistics or a related field. Master's degree preferred.
• In depth knowledge of e-commerce and fulfillment operations, including; experience with high transaction operations and excellent skill in areas of supply chain logistics, and inventory management, with an emphasis on customer service.
• Accountability for an entire distribution facility (fulfillment preferred).
• Effective decision making ability in a fast paced environment.
• Ability to stay ahead of the curve by finding new ways to satisfy customers.
• High-level understanding of Six Sigma process improvement methodology.
• Proven operations leadership skills including leading a team with a clear vision and strategy, results-orientation, change catalyst, and developing people.
• Facility start-up experience strongly preferred.

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Posted: 30+ days ago

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