Identity Resolution Manager

Ford Motor Company - Dearborn, Michigan

Position Summary:

At Ford Motor Company, we are dedicated to designing, manufacturing and selling high quality vehicles that meet the diverse needs of our customers. We believe our employees and the different perspectives that they bring to the business are the driving force behind our success. Come discover a company that is focused on the quality of our vehicles, the environment, the community and the world in which we live.
 
In this role you will work with business partners and advisors who are subject matter experts to implement and manage a world class identity resolution capabilities .You will work directly with third party data providers to evaluate new data sources
  
Responsibilities:
 
 

• Documenting existing identity resolution processes globally, including Ford internal and external data
• Inventory of third party tools and services in use at Ford Motor Company
• Comparing existing capabilities with new tools and providers and makes recommendations to maintain best in class Identity Resolution
• Developing new, proprietary identity resolution capabilities
• Partnering with data and analytics teams to develop probabilistic matching
• Identifying and working with partners outside Ford who can advance our capabilities in this space
• Building capabilities that enable Ford to link new third party data, including social media, to customers and prospects
• Extending capabilities to languages and character sets that reflect the global nature of Ford’s customers
• Working with Customer and Dealer Data operations teams to improve the Data Quality of Ford’s reference data
• Talent Development of all team members to build a high performing team
• Establishing and maintaining relationships with service providers, industry groups, peers in other organizations and other organizations within Ford, including FMC

 
Basic Qualifications:
 

• Bachelors in Economics, Statistics, Operations Research, Marketing, Business Systems or Business Administration
• 8+ years of experience in data management, quantitative and qualitative analysis

 
Preferred Qualifications:  
 

• Masters in Economics, Statistics, Operations Research, Marketing, Business Systems or Business Administration
• Self-starter, high level of initiative, detail-oriented and ability to multi-task.
• Experience in IT data Governance or Master Data Management
• Strong collaboration and communications skills.
• Strong collaboration and influencing skills, and the ability to energize a cross-functional team
• Thought leader with experience in combining disparate sources of customer data for analytics
• Demonstrated problem formulation with the ability to take complex problems and break them down to create and implement an action plan
• Strong ability to effectively communicate information and ideas in written and verbal formats
• Ability to lead, plan, develop, and implement projects / programs that generate profit and the courage to reject those that do not
• Strong problem formulation and problem solving skills.
• Strong interpersonal skills and leadership behaviors.

 
The distance between imagination and … creation. It can be measured in years of innovation, or in moments of brilliance. When you join the Ford team; discover all the benefits, rewards and development opportunities you’d expect from a diverse global leader. You’ll become part of a team that is already leading the way, with ingenious solutions and attainable products – and it is always ready to go further.
 
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States on a permanent basis.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.
 
Ford Motor Company is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
 
 

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Posted: 30+ days ago

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