NetOps Specialist Senior (Government)

AT&T - NORFOLK, Virginia

High school Diploma or General Equivalency Diploma (GED)

• Oversee the infrastructure and network operation, responding appropriately to alerts and events.
• Manage incident resolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.
• Review root cause analysis documentation to address performance management and incident correlation issues.
• Provide data center support where appropriate.
• Supervise daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.
• Provide incident notification to Government representatives.

Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays. 5 years of experience required.

Required Certs: IAT Level III (CISSP or CASP)

At least one of the following: CCNP CCDP MCSA MCTS

Required Clearance: Secret



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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Posted: 30+ days ago

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