Export Services and Compliance Supervisor
PPG Industries Inc. - Oak Creek, Wisconsin
PPG: We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
Why join us:
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
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Your personal strengths will empower you to succeed and make an impact from day one.
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You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
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Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
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Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
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You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
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Just like you, we are driven to make a difference in our world.
Within PPG’s Industrial Coatings business unit and located in Oak Creek, Wisconsin the Export Services Supervisor will oversee export services and compliance United States and Canada (USCA). S/he is primarily responsible for outbound and inbound forecasts, accuracy improvements, and proper control and reduction of the transportation and distribution costs with special focus on root cause analysis of air shipments using the Management Authorization Process. S/he will also participate in the S&OP review process by leading the monthly demand review process for outbound and inbound materials/products. In this role s/he will also directly manage a team of four and will be required to provide leadership, coaching and mentorship to the team.
The Export Services Supervisor will also ensure that invoicing and order close-out activities are completed in compliance with Finance and Oracle requirements. S/he will work closely with the General Supply Management Group and PPG approved Freight Forwarder(s) to drive down cost and lead time.
S/he shares also responsibility on driving service improvement processes, managing the severe and the repetitive issues, and providing complete view on all relevant KPI’s. Key metrics will be Lead Time Confirmation, OTIF, Forecast Accuracy, and Profit Plan development.
Main accountabilities:
- Participate in S&OP calls to stay abreast of region objectives and/or updates including on-time delivery, performance and key metrics.
- Responsible for Corrective Action Incident Reporting and appropriately addressing concerns with corrective action and process improvement.
- Working with business segment global strategy and customer base, determine appropriate levels of service required by the Export Customer Service group. With understanding of scope of export business support, align team members equitably to meet requirements and maintain high level of customer satisfaction.
- Insure export team receives training and tools in order to perform operationally in an ever changing systems environment – order management, pricing and product availability, transportation planning and final commercial/export compliant invoicing.
- Work closely with the plant supply chain teams to understand capability and constraints and translate that information to standard manufacturing lead times by production/fulfillment site and/or product.
- Based on inputs from the export team, customers and business segment work closely with corporate transportation management to maximize supply chain efficiency in terms of freight and inventory costs and on time deliveries.
- Understand multi-modal options in order to facilitate rapid response as required.
#SD1
Minimum Requirements:
- Bachelor’s Degree.
- At least six (6) years of supervision experience in a customer service, logistics or export compliance capacity
Preferred Requirements (in addition to Minimum Requirements)
- Experience in export compliance and export shipment requirements
- Experience with Supply Chain principles
Skills
- Strong oral and written communication skills
- Strong influencing and negotiation skills
- Excellent interpersonal skills with the ability to work well with all levels of employs internally and with external customers, vendors, and suppliers
- Strategic approach to understand impact of demand management on the enterprise
- Strong analytical and problem solving thinking skills
- Strong Customer Service skills
- Knowledge of, or strong ability to learn, IT tools (Oracle EBS and Transportation Management, Order Management Portals, Excel, and Access)
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.
PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Posted: 30+ days ago
About PPG Industries Inc.
PPG's vision is to continue to be the world's leading coatings and specialty products company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction ma... more
