Tulsa, OK - Macy\'s Logistics\\: Shift Manager, Overnight Operations (Sun - Wed)

Macy's Inc. - Tulsa, Oklahoma

Job Overview:
 
Oversee the day-to-day fulfillment operations, supporting the Director of Operations with the short and long term tactical/operations planning to ensure productivity goals and objectives are achieved on a shift.

 

Key Accountabilities:

• Provide shift leadership to achieve functional departments KPI goals and customer service level goals in part by ensuring individual and department productivity rates are met and quality expectations are met.
• Responsible for ensuring departments meet or exceed performance requirements in the areas of safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service and execution to plan.
• Manage and develop the team toward individual growth and performance excellence and conduct performance reviews.
• Continually analyze work processes to identify optimization opportunities and implement process improvements.
• Develop and maintain a highly motivated team and positive work culture that is successful and committed to superior customer service.
• Review analyses of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
• Ensure all SOP’s are adhered to and clearly understood to ensure the shift achieves and maintains a high level of inventory accuracy and shortage control.
• Ensure consistent, thorough and timely communication to subordinates, peers and senior management.
• Provide a safe work environment for staff; develops and enforces safe/smart work practices and ensure compliance with AOSE and safety program.

Skill Summary:

• Bachelor's degree in Distribution, Supply Chain, Logistics or a related field, or experience equivalent.
• Effective decision making ability in a fast paced environment.
• Ability to stay ahead of the curve by finding new ways to satisfy customers.
• High-level understanding of Six Sigma process improvement methodology.
• Proven operations leadership skills including leading a team with a clear vision and strategy, results-orientation, change catalyst, and developing people

 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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Posted: 30+ days ago

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