Customer Service Rep
PPG Industries Inc. - Little Rock, Arkansas
PPG: We protect and beautify the world.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
Why join us:
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
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Your personal strengths will empower you to succeed and make an impact from day one.
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You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
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Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
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Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
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You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
Key Responsibilities
Responsible for receiving customer orders, reviewing customer order requirements, resolving and missing, ambiguous or non-standard customer requirements, entering orders into the business system and following up with customers regarding changes to orders.
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Must be accurate in all phases of order entry, debits, credits and returns and the approval process according to ISO guidelines.
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Must be flexible to support several job duties at one time.
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Must have 1 year external working experience in Customer Service related field or college degree.
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Learn all product lines and be able to assist with all Customer Service telephones regardless of the region or business segment to give full back-up support.
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Must have understanding of all PPG policies, guidelines and special product requirements and follow the ISO guidelines.
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Counsel customers on basic information concerning return policies, availability, packaging, price and general information found on product literature.
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Please go to www.jobsppg.com to take an assessment
Experience and Education
Must have one year experience in a Customer Service Industrial environment or college degree. Computer skills including Microsoft Word and Excel. Good organizational skills. Good written & verbal communication skills.
Functional and Technical Skills
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.
PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
https://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
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Posted: 30+ days ago
About PPG Industries Inc.
PPG's vision is to continue to be the world's leading coatings and specialty products company. Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction ma... more
