Business Process Manager - Sanitation
JLL - Lake Orion, MI
Position Summary:
ESSENTIAL FUNCTIONS
- Upon arrival at site, perform general site inspection. Initiate procedures to resolve any noted issues.
- Check housekeeping log for any outstanding issues from previous shifts. Based on the watch activity, determine course of action. Prioritize the task based on the other critical items outstanding and direct personnel accordingly.
- Develop standard operations plan for housekeeping, using task sheets provided as part of the RFP.
- Meet with the Facility Manager and Facility Team to discuss outstanding projects as appropriate.
- Maintain site to standards that will meet and/or exceed the JLL/GM Housekeeping standards.
- Manage housekeeping supervisors including tracking attendance, inputting payroll, scheduling overtime and balancing hours between shifts. Hold weekly housekeeping staff meetings to review site developments.
- Develop and maintain inventory control system.
- Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity in housekeeping. Work closely with the General Manager, Supervisors and FAM assigned to the site.
- Oversee training of Housekeeping Supervisors to ensure compliance with Jones Lang LaSalle and GM requirements. Training objectives should include increasing efficiency, increasing customer satisfaction and improving site safety.
- Work closely with Maintenance Manager to assist in any operational issues.
- Provide relief coverage to Maintenance Manager for training and vacations as needed.
- Provide relief coverage to Housekeeping Managers and Maintenance Supervisors for training and vacations as needed
- Provide weekly site status reports to General Manager in the form of action items.
- Ensure compliance with Jones Lang LaSalle and GM audit standards.
EXPERIENCE
- Minimum 3 years of industry experience either in the corporate environment, third party service provider, or as a consultant.
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong organizational, written and verbal communication skills.
- Strong interpersonal and supervisory skills.
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 55789BR
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Posted: 30+ days ago
