Department Specialist III

FULL-TIME – 1^st Shift

• Answers department phones as needed, takes messages and routes to appropriate area
• Professionally interact with outside truck drivers during DC check-in process
• Responds to inquiries that require specialized knowledge of the function / department to respond
• Works with multiple computer programs / systems
• Examines and prioritizes work to be completed or best course of action to ensure department needs are met (e.g. accurately checking in & out drivers, closing out critical PO’s etc.)
• Checks information for accuracy (e.g. Inbound & Capstone data entry, receiving PO’s, edits when needed etc.)
• Researches and interprets a variety of information (e.g. missing loads, BOL / PO discrepancies etc.)
• Collects data/information for department use in special projects or reports
• Sorts, files and maintains invoices, receipts, contracts, or other special department documents
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction
• Maintains complex records, logs and files, searches and investigates information found in files (Inbound schedule integrity, Vendor Compliance opportunities etc.)
• Frequent communication with management and associates, giving basic instructions as needed
• Provides assistance to associates within the department and acts as a liaison to other departments
• Other responsibilities as assigned

• Reading, writing and communication skills at a proficient level
• Ability to follow verbal or written instruction
• Intermediate keyboarding proficiency
• Intermediate computer skills: word processing and/or spreadsheet
• Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced)
• Detail oriented, organized with and analytical skills
• Ability to multi-task
• Scheduling flexibility to cover absences
• Ability to adhere to deadlines

• Most work is performed in a temperature-controlled office environment – Warehouse Supervisors’ Office located on the warehouse floor.
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties