Deliver office supplies on assigned route to Staples customer accounts while meeting internal schedule and quality standards. Provide outstanding delivery service to customers and accept product returns as required. Mobile POD experience preferred but not required. Delivery vehicle and all necessary equipment provided by Staples.
Primary Responsibilities:
Organize and load product for delivery
Gather appropriate paperwork for deliveries
Deliver product as per customer requirements obtaining signatures and completing all required paperwork
Accept returns from customer, completing appropriate paperwork and return to warehouse
Update manifest with reason codes
Address and resolve customer feedback as appropriate. Inform supervisor of outstanding issues
Maintain cleanliness of vehicle
Perform pre-trip vehicle inspections and report any maintenance problems to supervisor
Engage in safe work practices
Qualifications:
Basic:
High School Diploma or GED required
1 - 3 years in a service-oriented position
Must be at least 21 years of age
Must have a valid driver’s license
Clean driving record with no “major moving violations” (as described in the employment application supplement and in accordance with applicable state law)
Ability to lift up to 100 lbs., navigate and read a map
Ability to use mobile Proof of Delivery (POD) devices
Excellent customer service skills
Good communication skills, verbal and written
Must be a team player and able to work well with minimum supervision
Knowledge of safe work practices.
Demonstrated problem solving skills
Ability to work without supervision; organize and manage time
Must be a team player
Ability to work in a warehouse environment in all types of weather
Ability to drive throughout assigned route in all kinds of weather and road conditions, safely
Ability to work safely within tight time constraints in a fast paced environment
Preferred:
Minimum 1-year of truck driving experience of a 16' ft. or longer straight
Ability to work flexible hours
Experience with hand truck /dolly type equipment preferred
Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb, stoop, kneel, crouch, crawl, push/pull, or balance weight for extended periods of time. The employee must frequently lift, move, and/or carry up to a maximum of 100 pounds by hand or may use dolly type equipment to deliver product to customers. Employee will regularly drive a delivery truck and must be able to enter and exit the truck throughout the day. Must be able to enter and/or scan product and customer information into a hand-held scanner (electronic clipboard).
Work Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works near mechanical equipment. Drive throughout assigned route in all kinds of weather and road conditions. The noise level in the work environment is usually moderate.
About Us
Staples Supply Chain and Logistics is recognized as one of the top supply chain organizations within North America. With an extensive fulfillment and delivery network providing services for three main business units, we are able to deliver customer orders next day to 98% of the U.S. population, not to mention or Distribution Centers supporting our Retail Stores. Our 10,000 Supply Chain & Logistics associates throughout North America continue to “make more happen” through the integration of people, process and technology. We sell more than 2 million SKUs and are continually adding more products for our customers. We continue to invest in our people, capabilities and technology to deliver “Every product our customers need, when they want it, where they want and how they want it.” Without a doubt, our Supply Chain differentiates us from our emerging competitors.
Staples is an Equal
Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity,
sexual orientation, age, national origin, protected veteran status, disability,
or any other basis protected by federal, state, or local law.
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — t... more