Tech Services Coordinator-(Full-Time)

Staples - Florence, KY

Staples is a world class company, providing office supplies, service and technical solutions to its customers. We have an entrepreneurial spirit, and thrive in a dynamic and fast-paced environment. We currently have a challenging and diversified opportunity for a full-time Tech Services Coordinator to support our Technical Services team.


Responsibilities:

  • Assists in planning meetings and special events 
  • Indirect support for people leadership 
  • Timely preparation of reports and communication 
  • Accurate Record keeping 
  • Scheduling for all associates 
  • Primary source for payroll ensuring all employees are paid accurately
  • Insures scheduling to effectively staff agents to meet the program goals
  • Creates reports and compiles data for performance for all aspects of the program
  • Has access to confidential information both personal and financial and must have Ability to maintain confidential information
  • Innovation and Change (i.e. improvements to procedures, services, or products, as well as development of new ideas, methods)
  • Develops reports to quickly communicate to managers 
  • Continually works to improve efficiencies in managing inventory, training setup and
  • support, and assisting with appointments for interviews.
  • Communication with Internal & External Customers / Suppliers as well as Third Parties 
    • Customer relationship management and service delivery as well as the type of interaction; adapt/exchange of information,
    • Communicates daily to managers and associates 
    • Communicates to stores and support associates 
    • Communicates to HR regarding schedules and payroll

Work Location is the Kentucky Call Center in Florence Kentucky.

Education/Experience Equivalent (minimum requirements) 

  • BA or BS preferred
  • 2 to 4 years of experience

Professional Knowledge/Experience

  • Advanced Excel Skills preferred
  • Powerpoint and Microsoft Office skills
  • Understanding of PC/Technology
  • Payroll experience
  • Scheduling Experience
  • Time Management 

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Posted: 30+ days ago

About Staples


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By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — t... more

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