Communications Manager - Memphis, TN

Nike - Memphis, TN

Whether it’s delivering footwear, apparel and equipment for the biggest sports events of the year or directly to consumers through a Nike retail store or wholesale partner, Nike’s North America Supply Chain brings innovation to athletes. From our seven distribution centers in Memphis, TN, we move millions of units each year so that customers receive their shipments in full and on time. And while our distribution center teams strive for faster, more responsive ways to deliver the Nike brand, we in turn provide an environment that encourages employees to reach their full potential.

The North America Supply Chain (NASC) Internal Communications Manager is responsible for conveying program, project and company information to our Distribution Center (DC) employees ­–­ through a wide variety of internal marketing and communications media and by leveraging the Nike brand and its leadership. Key objectives for the role are:

• Empower employees to deliver Nike’s mission and brand promise
• Connect employees to Nike’s priorities and growth agenda as well as North America Supply Chain’s strategic plans and goals.
• Inspire employees using the Nike brand, enabling them to experience its uniqueness first-hand; thereby, creating strong brand advocates

Key responsibilities include:

• Working directly with team members and stakeholders – including, but not limited to, NASC Comms, Distribution Center leadership, HR, Transition Management, and DC Operations – to develop communications plans that identify business goals, measurable objectives, audiences, key messaging, channels, cadence, and metrics.
• Writing and editing on-brand content for new programs and initiatives, internal campaigns, presentations, websites, videos, and events as needed – and manage entire stakeholder review process
• Managing and executing communications tactics across print, digital, in-person meetings and events
• Managing external marketing and communication vendor partners as needed
• Managing internal resources, including but not limited to: stretch assignment employees dedicated to communications and facility tour guides
• Coordinating all communications timelines and deliverables
• Creating opportunities, and messaging, for leadership to engage and be visible and accessible to employees, thereby promoting greater employee-leadership dialog
• Working with North America (NA) Internal Communications team to generate stories related to the Distribution Center and its employees for the wider NA and Global workforce
• Proposing and developing tools for employees to receive company content in relevant, real-time ways
• Measuring communications effectiveness through qualitative and quantitative methods

• Bachelor's degree in Marketing, Journalism, Communications, Business, or related discipline preferred
• Minimum 6 years of marketing or communications experience (Internal Communications experience preferred) in an agency or corporate environment
• Proficiency with Microsoft Office – including PowerPoint & Keynote
• Experience working with other creative professionals – writers, designers, etc.
• Deep understanding of evolving communications, and design, trends and channels
• Exceptional written and verbal communications skills

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Posted: 30+ days ago

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