Sales Development Rep, Managed By Q

Staples - Framingham, MA

Staples Business Advantage (SBA) is partnering with Managed by Q to radically change the lives of our customers – specifically those ‘heroes’ who make their offices run every day.  Our goal is to provide an extra set of hands to help crush the chaos of an office manager’s unpredictable work day.   Q provides a myriad of services to help do just that – from office cleaning, handyman services, administrative helpers to IT, catering and even wellness programs. Today, over 1,000 companies trust Q to make their offices run better. We will be selling these services to our Staples customers. In short, we make it easy to run an office. .  We know that 5-star service comes from talented, motivated people and that’s what we are looking for!


If you’re looking to kick off your career in sales, SBA’s high-energy, work hard / play hard team is looking for motivated, ambitious and scrappy sales professionals to join the front lines of our team. The Sales Development Representatives are responsible for prospecting, qualifying and driving new business into the top of the sales funnel. This team has a large effect on Q’s bottom line: executing at the top of the funnel is what drives revenue out of the bottom. It’s an opportunity to be creative-- you’ll learn about companies and prospects in areas such as real estate information, contact information, offices moves-- and innovate the existing process. Day-to-day, you’ll collaborate with the entire Growth team- from sales to marketing to expansion- ensuring we are hitting and exhausting the best quality leads.


About you:

  • You know that selling is strategic. Every conversation is different, you think dynamically and remain calm under pressure
  • You believe the best process is derived through experimentation and iteration, and you are never satisfied.  When you believe in the product you are selling, you are excited to share it with the world
  • You view challenges as opportunities, and look forward to the challenge of bringing SBA & Q to new markets and verticals. You’re relentless and you know the only way to handle rejection is to try again


Job requirements:

  • Process lead lists down the lead funnel ensuring the most qualified leads hit sales
  • Responsible for setting meetings as necessary for the sales team
  • Own our inbound channels, such as live web chat and incoming calls
  • Research prospects on LinkedIn and other relevant internal databases
  • Collect disqualified lead sources and aggregate new ones for reporting
  • Add prospects to marketing campaigns and contribute to our overall lead creation goals
  • Cold calling and cold emailing prospects

  • No sales experience required!
  • You’re self-motivated and coachable: you don’t need somebody to tell you to do your job, but you welcome feedback
  • Sales and service isn’t something you’ve fallen into, it’s something you’re passionate about
  • You’ll never back down from a challenging conversation and you love to think on your feet
  • Comfortable and competent having conversations via phone and email
  • Eager to learn from experienced sales professionals and grow a career in tech sales
  • Experience using a computer, Excel and Outlook
  • Strong organization and time management skills 
  • High school diploma or GED

What We Would Prefer, But Not Required:
  • Able to juggle multiple priorities and competing deadlines
  • Experience selling over the phone
  • Proactive in nature
  • Previous experience using salesforce.com or a comparable sales tool
  • College degree
Benefits: Here’s why we are a great place to work!
  • Room for professional development and advancement
  • Comprehensive benefits including medical, dental, life insurance, 401(k), employee stock purchase plan
  • Vacation and personal time
  • Associate discounts
  • Tuition programs and more!

Posted: 30+ days ago

About Staples


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By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — t... more

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