Enterprise Service Desk Specialist Mid (Government)
AT&T - NEW ORLEANS, Louisiana
High school Diploma or General Equivalency Diploma (GED)
Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services. 1 year experience in Information Technology required including at least 1 year of customer service experience in IT. Certified in accordance with DOD 8570.01-M Information Assurance Technician II.
IAT 2: Security Plus CE
Must be a US Citizen and possess a clearance
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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Posted: 30+ days ago
About AT&T
At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more
