Minimize profit erosion and play a lead role in the contract performance audit process.
Conduct operational audits on existing contracts to identify sources of leakage. Own issue resolution to completion by working with sales, category management, procurement, contract administration, and other stakeholders.
Lead contract performance reviews with senior level sales leaders, merchandising team, and Revenue Management colleagues on an as needed basis. Make recommendations to correct profit erosion and own issue resolution, working with relevant stakeholders to resolve root causes of leakage in systems or contract set-up. Reviews include performance to business assumptions, execution to contract, and pricing implementation.
Support Sr Revenue Management Analysis and Reporting in preparation and presentation of monthly leadership updates on leakage trends and prevention opportunities. Identify common root causes of margin leakage and recommend prevention strategies, based on knowledge of business and contract processes. Participate in presentation and own executing follow up actions coming out of meetings, as needed.
Perform root cause analysis and partner with field and other functional areas to drive proactive solutions through process and technology for recurring issues.
Oversee all technical systems supporting margin management (Prime, Tandem, Merlin, Discover, 12C, Tableau, Snowflake, IBM and Prism).
Act as subject matter expert on applicable processes and programs.
Travel from 5% - 10% of the time.
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Education/Training: Four year college degree in business or related field, or equivalent experience required.
Related Experience: Minimum 4 years experience in contract management, sales support, business analytics, or a related field. Prior experience in contract writing, management, or evaluation strongly preferred.
Knowledge/Skills/Abilities:
Strong analytical skills and attention to detail
Knowledge of contracting processes and customer profitability
Experience with complex IT systems and databases
Proficient in Windows 365, Excel, Power Point, Tableau, 12C/Discover, SQL, RDBMS/Snowflake
Experience with CLM (Contract Lifecycle Management) systems preferred
Experience working with sales; ability to influence senior, cross-functional stakeholders in a matrix organization