Part-Time Beauty Advisor

Kohl's - Tupelo, Mississippi

Position Summary:

 

Beauty Advisor Build and strengthen customer loyalty by finding the right solutions to our Customers Beauty needs Do you love . . . engaging Customers to create a positive experience? Are you energized by . . . consulting with Customers to determine their Beauty needs? Do you enjoy . . . recommending solutions to help Customers look and feel their best? Builds strong customer relationships through delivering excellent Customer Service • Demonstrates Beauty products and describes the results and benefits to the customer • Educates product knowledge in an engaging way in inform choice • Reinforces customer’s selections by reviewing the use and benefits of products chosen Applies advanced product knowledge to build customer confidence • Serves as a consultative expert on all product lines • Shares product knowledge in an engaging way to inform customer choice • Links multiple products based on desired attributes and results • Proactively seeks out communication on new products and trends to keep knowledge current Actively Listens to customers’ needs to provide product recommendations • Engages customers in conversation to determine Beauty needs, style, and preference • Listens for cues to tailor the interaction and better serve our customer • Encourages customers to explore products through testing and sampling • Introduce customers to new products that complement their Beauty regimen Supports operations through Company best practices • Maintains department cleanliness and hygiene standards • Stocks and replenishes inventory to support Company in-stock goals • Distributes samples and gratis in accordance with Company policy Key Partners/Stakeholders • Store Manager • Area Supervisor Skills • Customer Service • Active Listening • Advanced Product Knowledge • Operational Support Exemption Status • Non-exempt Reports to • Store Manager Required • Excellent verbal and written communication skills • Ability to lift 50 pounds on a occasional to frequent basis • Ability to spend up to 100% of work time standing or moving about the department within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis. Preferred • Prior experience in a retail, sales, or cosmetics environment • Prior experience interacting with customers in a consultative capacity

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Posted: 30+ days ago

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