Senior General Manager
JLL - Washington, DC
Position Summary:
SUMMARY
The General Manager (GM) functions as the professional-in-charge of the specific asset(s) under management. As the lead professional, the GM is responsible for all aspects of client and tenant satisfaction. Of specific importance is achieving stated financial results (NOI and cash flow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).
The GM is responsible for working directly with the client and Group Manager to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the GM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (e.g. leasing specialists, vendors, contractors, and building employees).
The GM is responsible for the management, supervision, and professional development of all building personnel (e.g., Chief Engineer and engineering staff, Property Administrator, etc.). Ensure 100% compliance with Jones Lang LaSalle IPMP process and coordinate with immediate supervisor and HR to address any personnel performance issues. Additionally, the GM is responsible for representing Jones Lang LaSalle Americas, Inc. in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
- Associates or Bachelor degree required and advanced degree a plus.
- Industry accreditation and/or designation a plus, and obtain the required real estate license within your jurisdiction (i.e. a salesperson license or a property management license within six (6) months of hiring) if not already licensed.
- Minimum of three (3) years of commercial real estate or property management experience including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration.
- Must have at least two (2) to three (3) years’ experience at managing people; specifically a staff of two (2) or more.
COMMUNICATION SKILLS
- Ability to read, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
- Ability to produce well-written reports, business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from senior level management, clients, customers, peers and the general public.
MATHEMATICAL SKILLS
- Ability to calculate figures and amounts such as discounts, interest, commissions, prorations, percentages, basic calculation of measurement of rent, parking fees, late fees, and volume.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.
- Possesses proven financial and accounting acumen.
REASONING ABILITY
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists.
- Ability and respond to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Strategic thinker with strong implementation orientation.
OTHER SKILLS AND ABILITIES
- Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.
- Must have working knowledge in various budget applications.
PHYSICAL DEMANDS
In compliance with The American’s with Disabilities Act (ADA), the General Manager’s responsibilities are such that in order to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply:
- Is regularly required to sit for long periods of time.
- The employee frequently is required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
- Reading Video Display Terminals, order forms and other written documents.
- Lifting a minimum of thirty-five (35) pounds.
- Using and accessing stairwells during emergencies.
- Using keyboards for typing and computer input.
- Hearing, speaking and answering the office telephone system.
Posted: 30+ days ago
